I have three plastic bottle caps and every one of them states there is an error. I tried several times but just kept getting an error. CokeRewards website won't even publish a contact telephone, so had to do research. Finally got hold of an agent (with an Indian accent) and credited me two caps (6points) and told me the rest I have to mail it in. I asked if she's kidding... for a mere 3 points, she wants me to pay postage and send it to Coke HQ, just because their system is bogus (and not the first time this has happened).
And the useless/cheap items you can select... see it to believe! AND you will notice, most solicitations for redemptions are "for a good cause" or charity. MCR wants you to donate your hard-earned points to the charities they sponsor! I have my own charitable institutions I support. All these bogus programs are just for suckers. AND LOSERS! I am through---MY FAMILY WILL NOW BOYCOTT ALL COKE PRODUCTS. And I am even going to convince my company to drop COKE from their beverage purchases.