NOW I find out they do not do returns unless there is damage, etc. And others say they never even got their items and no money back. The "quilts" look beautiful on the site and on advertising posts and they have a lot of good feedback but I should have looked further into the BAD feedback. THEY are very poor quality, not nearly big enough, not hand-crafted, not even brightly colored as they are in the pictures - very dull, faded look! The one I got to give as a gift is probably worth about 1/6 of what I paid - a big RIP-OFF!