Lilys L.

Use the site wisely and find amazing deals - especially when you have 2-day prime. Amazing times we're living in haha. And if you don't want 2-day prime delivery, you can select standard shipping and get free money credited to your next purchase or an ebook or an audio book! Clever idea!

Good place for cheap furniture, household items, and LOTS of other stuff. I don't usually rec. Buying makeup from Amazon unless it is cheaper/harder to find elsewhere. Definitely DO NOT buy mascara there. Some sellers have old nearly expired mascara.

I needed to make a simple change of address before my orders shipped. I waited 45 minutes for the first representative who (accidentally?) hung up on me. Then 1 hr and 5 minutes for the second rep to assist me... JUST to have the shoes shipped to my old address still! Omg, how can the service be so NON-EXISTENT? How do you run a company like that? What are there a million people calling support or you have literally just 5 people staffed to answer calls around the holiday season? Horrible shipping.

OH, and their email support format is broken. The page is a 404 not found. Like... really. You don't allow customers to email you? Jesus, and I haven't heard a peep back when I did find an alternate 3rd party DSW email.