Thumbnail of user lesliel714

Leslie L.

Ephrata Pa

Contributor Level

Total Points
160

2 Reviews by Leslie

  • Rock Auto Parts

11/9/23
Verified purchase

Ordered 4 parts returned boxes unopened. Paid for shipping labels to return parts. They say they didn't receive all parts. Refunded 140 instead of 250. I'd say it's a problem. Either they didn't ship everything or the employees got a bonus. You pick.

Tip for consumers:
They don't do what they say. Don't count on a refund.

Products used:
Ordered strut assembly both sides front and rear.

Service
Value
Shipping
Returns
Quality
  • RockAuto

11/9/23

Don't ever order from this company. I shipped order back in original boxes unopened. They say they didn't receive all the parts. If they didn't receive them they didn't ship them.
Not honest don't get ripped off.

Tip for consumers:
Shipping boxes they say isn't proof they received it.

Products used:
Purchased strut assembly front and rear returned all refunded half. Won't ever use again. Paid shipping to return too. Said they didn't receive in original boxes never opened.

Service
Value
Shipping
Returns
Quality

Leslie hasn’t received any votes.

Leslie hasn’t received any thanks yous.

Leslie doesn’t have any fans yet.

Leslie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user woodworker911
2/23/24

I purchased a throttle body from them and it's sat in my garage for at least a month because I...

Thumbnail of user georgel1480
12/29/23

Reach out to Rock Auto, no phone number online only customer service. I explain, not recieved,...