Libby sorted out a query we had because we had to return a desk top we had bought 2 days earlier as we have ONLY windows 7 on our old computer & desk top would not work with our old computer --but we do haVE SMART PHONE WHICH WE BOUGHT AT CURRYS ALSO A TABLET ALL BOUGHT AT THIS STORE so please do not write us off yet --- Libby was beyond helpful to my husband so we went back to see desk tops in white & this is where we found Lucas who offered to explain more about the desk top we needed --he gave me a quick lesson so as to understand what we really needed as ALL this mod tec stuff leaves me more confused than I already am (hope who reads this is smiling) --he was a STAR because I understood everything he told me (now that was truly a miracle amazing --as I am not the biggest fan of today s,world & all this mod tec stuff)--Kieron did all the paper work --he too was SO kind & cheerful so bless the 3 of them THEY are KEEPERS for this store as we left the store smiling