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Usually I read the ratings of vendors before purchasing from them. This time I knew the product line and was comfortable with it. But when the Lodge Cast Iron pan arrived with defects, I called customer service. They asked for photos and I accommodated them, They said that they would ship me a replacement and have a will call for the defective piece, Never happened! They want me to do all the work with Lodge. Next time I buy from Wal-Mart, a few bucks more, But no issues with returns.
Lee S.'s review of KaTom earned 5 Very Helpful votes
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