Truthfully I am being generous with my rating because after they ruined my ten year olds birthday and over 2 month and 38 emails (countless hours) I have fially recieved my full refund. I won't go into the very long story as it has taken too much of my valuable time already but I CAN NOT recommend this site to anyone no matter how good the deal seems to be.
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can assist you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I use this all the time to make sure I am getting the best deal. It is not always perfect sometimes you type in a particular item to search and are left scratching your head in dismay with what come up but overall it is most helpful.One exception is on electronics like computers but for clothing and household items it is very good.
I am surprised by so many bad reviews while I have had one or two problems I just totaled my rebates since I rejoined this site 10 months ago and after deducting the $12.97 a month charge I have made back $202.27 cents and have four more rebates to come. When I joined the first time you had to mail in all your rebates and often I would forget or not be able to keep track so while I did at least break even it was too much work but now that you can submit via email I do it right away and it is working out well for me. I you only shop online occasionally it may not be a good idea but for someone like me who does almost all shopping online it is great. The only thing I don't like is that their search for included stores is not always accurate you need to go to all the sites to listed that start with a particular letter or number to see if it is listed. When you want to check it would be nice to just type in the name of the stroe you wish to purchase from but like I said sometimes it will not show up. Also you have to be prepared to wait several weeks for your rebates but it is still money in your pocket. I am curious as to where to sign up for $79 as I pay $12.97 monthly.
Hi Lee K.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can assist you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.