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Memory Geek from DHGATE sent me $76.00 US DOLLARS worth of memory cards that are all faulty! When I asked for working units to be sent this seller became aggressive and offered me $40.00 US DOLLAR compensation which I declined. I sent photo proof that the units did not work and asked for my money back. Memory Geek was abusive again and did not help with this problem at all. I still have not received a refund and the goods I bought from Memory Geek are useless! I will never buy on DHGATE again. Be careful with your money on this site! DO NOT buy anything from "Memory Geek ". It will be at your own risk. I wasted $76.00 dollars. Very unhappy.
Lee F.'s review of DHgate earned a Very Helpful vote
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Hi Lee,
Thank you for providing the order number, I understand your side on this issue. We suggest that you file an Aftersale dispute so that we can help you get a resolution on this issue.
Here are the steps how you can file an Aftersale dispute for this order:
1. Click on "My DHgate" link found on the upper right part of the homepage.
2. Click "My Orders" on the left side of the page.
3. Search your order number.
4. Click on "Open an After-sale Dispute" button at the right side of the page so that you can fill out the dispute page.
Please select the best reason for your concern and provide a valid evidence to build up your concern, this will help us in mediating your issue successfully as well as for us to give you a favorable solution. You can check this link for guidance on what are the valid evidences that can be provided for different claims: http://help.dhgate.com/help/buyerhelpen.php?artid=BD4E28A5B7AEEB64E04010AC0B647863&catid=3303#help_php-searchmiddel-3
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com