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If you're looking for organic products, don't buy from GAP. Tags do not say 100% organic cotton and they are not certified GOTS. It is also super weird that all of the other reviews on this official GAP FB page are for an investment/trading gig.
Products used:
None
I purchased lovebug baby probiotics from iHerb's Ebay store. It was my first time ordering probiotics and I was a sleep-deprived new mom. It wasn't until I received a second bottle and saw what it should look like that I realized the first was rancid (cloudy, clinging to the sides of the bottle) and I had used it all on my baby. I also realized the first bottle had NO expiration date. So very upset with iHerb and lovebug. My second bottle had a plugged dropper. I got such a run-around when I tried to get a refund, it was ridiculous. They even deleted the order so it disappeared from my Ebay account. Ebay ended up refunding me because iHerb would not. One bottle had a coupon for another free bottle. When I tried to redeem that with iHerb they were incredibly confused because I didn't have an Amazon order number. The customer service rep didn't know what to do with an Ebay order number. It was all incredibly sketchy, very time consuming, expensive, but most importantly, concerning due to having given my child a potentially illegitimate and spoiled product.
Products used:
lovebug infant probiotics
Leah S.'s review of iHerb earned 3 Very Helpful votes
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Dear Valued Customer,
We are sorry to hear of any issue and want to help. However, we are unable to do so without the order number being provided. May you please either directly message us on SiteJabber with the order number or contact our Customer Support team using our official site or app? Once received, we should be able to help further.
Regarding deleting orders, we are unable to do that so we are unclear as to what may have happened or what you may have experienced. Regardless, we are here to help and hope to hear from you soon.