Laura G.

I bought a cute acrylic monogrammed necklace from here. After waiting 3 weeks, it finally arrived in the mail. I did not even have it 24 hours and the chain broke. I could not reach anyone for the company via phone so I tried email. I was told to mail it back to a different company. I am STILL waiting on getting it back. LuAnn at The Purple Mermaid would only communicate with me via email and was beyond rude. She would not reimburse me for shipping or assist in any way. There are tons of places to buy these necklaces online--STAY AWAY FROM THIS ONE!