Laura D.

I made 3 orders in one day. I was so excited about the books and prices. Huge mistake. Got emails that 3 books couldn't be found (but that's extremely "rare" ha!). I still haven't received a refund for those titles. One "new" book had green crayon scribbled on all the puzzles. A "good" condition book had bite marks taken out of the corners. And, I received a paperback instead of a hardcover of another title. What a mess. I was told to ship the books back at my expense via ground mail to get a refund. What? They were mailed to me via media mail in plastic bags. Seriously. No padding or protection. These aren't my mistakes, but I have to pay for their errors. Never again. They could have had a loyal repeat customer. I don't recommend them to anyone.