Latoria D.

I ordered an arrangement prior day, received an email stating delivered upon inquiry the delivery was not made. When I reached put they said they were running behind schedule, well then do not lie and send an email stating delivery made. Thus surprise delivery ruined because I inquired to recipients who informed they hadn't received. Then when I expressed being upset and no longer wanting to be a member they canceled the whole order all together and tells me I will receive a refund in 5-7 days. So my special gift will NOT arrive and now I am waiting for the money to order from another Company thus my gift over a week late! ABSOLUTELY HORRIBLE SERVICE! THE BEST PART the customer service number is Bogos! No one answers, it directs you to send an email and hangs up! You DO NOT SPEAK TO A PERSON EVER! I called 5 times! They only communicate via email! Absolutely horrible.DO NOT USE!

I ordered food for the 6th time using door dash and I had the driver literally feet away from me tell me via text she could not deliver food to me as the address listed was different from where my daughter and I were standing. We live in an apartment complex where the address is different from my address. In the instructions I listed my street address for our building, which you notice immediately upon turning into the complex that each building has its own street address. My daughter is standing outside and sees the idiot driving in a circle, as I am texting and telling her to turn on the street listed in the instructions. Her response, I cannot deliver as that's a different address. I was livid! 45 minutes later I cancelled the order and have to wait 5 days for a refund. I will never use this inconvenient service again!