I'm currently trying to get my money back from DHgate the dress I ordered look horrible I'm very Disppointed and feel like I'm left hanging.It should not be hard.If I'm not satisfied DHgates should take responsibility after all this their web site. DHgate should only deal with reliable seller's. I'M LEFT WITH NO MONEY BACK AND A HORRIBLE MADE DRESS! (I'M VERY DISSATISFIED!)
Hi Lasandra,
We understand the importance in getting a resolution on this issue. Please use a computer when filing a dispute and google chrome as your web browser. Evidences should be under 5MB. If the issue still persists, please contact us back so that we can assist you further and give us your dispute proposal, resolution and evidences.
Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com