larry s.

Received incorrect depth finder. We wanted to return the item but be beware there will be a 15% restocking fee plus the actual cost of shipping back. The amount will be deducted from your refund. All returns or exchangs missing or with damage to the original box may be refused or may be subject to a 20% penalty fee. (missing manuals, missing warranties even tape on the manufacturers box. Ship all returnsd using a traceable shipping method and a separate shipping box. Do not damage factory outlet store box or there will be an additional fee because they will have to replace the box. They will not accept items back unless they are returned with the manufacturers original packaging. I can go on and on about their return or exchange policies. THEY ARE A VERY DIFFICULT STORE TO WORK WITH. PLEASE STAY AWAY. I will never use again.