Purchased a carry on bag on Sunday (3/3) to be delivered on
Wednesday (3/6) for an upcoming trip leaving on Friday. I received an
Email on Tuesday (3/5) stating that the bag I ordered and paid for was
Out of stock. They even started the email with "Hello Valued Customer".
Ebags is selling merchandise that they don't have! Very disappointed to
Say the least. I can not and will not ever deal with them ever again,
And will let others know about my experience as well. Lesson learned
I'll purchase my luggage locally or via Amazon. At least Amazon wouldn't
Have sold something they didn't have and if they did, they always put
The customer first and make compensation for the inconvenience.