Lal k.

I recently booked via economy booking a car for our trip to Venice and the rental company by the name locauto which is i believe a part of enterprise car hire meant to be providing me the car. Upon arrival at the desk I was told I have to pay extra 159 to what I paid via economy booking for some hidden charges to pay for some extra (Snow chain etc) I explain to car rental agent that the temperature outside is 15C so I don't need a snow chain and there is no chance of snow expected for the rest of year but she said that is mandatory by Italian law. Well I said that's fine but then one by one I have to take out a list of things that I did not need or otherwise they won't let me have the car. I have to agree as I had plans and needed the car. I contacted the economy booking but they weren't really helpful. They wanted me to cancel if I am not happy or should have read my terms and conditions. So I ended up paying triple the amount of what they quoted me for. Which shows what kind of respect they have for their customer. Now I just checked my email from that company saying they only realise 800 from
My deposit which again is short 100 so have to find out when the call centre is open. It was a complete rip off and white colour theft. I will raise this on other platform as well but do not book with economy booking and do not use locauto specially the one in Venice Marco Polo airport.