lalit k.

Cheptickets.in IS A CHEAT... ONLINE TRAVEL COMPANY
I recently had a VERY BAD EXPERIENCE
Booked a Ticket BOM To AUH on GO FIRST for 10th JUN, At the time of booking I was informed that the baggage ALLOWANCE for THIS ROUTE is 40 KGS ( 2pcs) ON THE WEBSITE and also on calling the CUSTOMER SERVICE ( staff Rushan)
I issued the ticket only after receiving the Verbal Confirmation of 40 KG baggage
Once i got the ticket the ETICKET says 20 KG Baggage ONLY
After issuing the ticket i receive a call from the same STAFF RUSHAN that there is a system error ( technical glitch) and the baggage allowance is wrong
I called several times to speak to SOMEONE SENIOR, BUT the call was always attended by same staff RUSHAN
He refused to transfer the line to his seniors and also banged the phone on my face once
After a few hrs i sent a written complaint and the reply comes from the same staff ( RUSHAN)

SO I DONOT UNDERSTAND IF THIS IS A PROFESSIONAL COMPANY WITH STAFF OR ONLY 1 STAFF RUSHAN
PLEASE DO NOT DEAL WITH THIS COMPANY AS ITS FRAUD, THEY TEMPT you with offers and then do not provide the same and refuse to attend to COMPLAINTS and their CUSTOMER SERVICE SUCKS

LALIT KHEMANI
*******627