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Dhammagavesi B.

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Experience: Travel

Member since July 2019

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1 Review by Dhammagavesi

They booked a ticket for a flight which did not exist. Just imagine what my situation would have been if I had not tried to check the flight status, there was no such flight available from Colombo to Mumbai of Air India (You can still check). Then when I called the customer service they said everything is in order and there is indeed a flight and everything is in order. I thought I will recheck and not take there work for it. I checked and indeed there was no such flight 2nd time I called they said the flight was canceled and the airline was supposed to inform me. How can a flight be canceled when it never existed in the first place. Long story short I asked for the refund and paid extra to book a flight. Never faced a problem with Cleartrip.com I have been using it for more then 10 years.

Tip for consumers: Never buy from this website

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