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lala b.

Contributor Level

Total Points
162

2 Reviews by lala

  • Macy's

5/12/22
Verified purchase

HORRIBLE experience. Spent $20 in customer service phone call charges to track my package because they ghosted me for 9 days. They wouldn't tell me where package was and I waited 40 mins to speak to someone. Finally received package damaged. Customer service just types a bunch of polite gibberish without offering much help. They will totally ignore your complaints but tell you how much they appreciate your patronage. It's a NO for me.

Service
Value
Shipping
Returns
Quality
  • Borderfree

5/12/22
Verified purchase

They never communicated tracking info. Lied that they'd contact in 24-48 hrs, it's been 2 weeks. NEVER AGAIN!

Tip for consumers:
They don't communicate so you're on your own

Products used:
all

Service
Value
Shipping
Returns
Quality

lala Has Earned 2 Votes

Lala B.'s review of Macy's earned 0 Very Helpful votes

Lala B.'s review of Borderfree earned 2 Very Helpful votes

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