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I received my replacement necklace and I am happy. It's beautiful and I can't wait for my daughter to receive it on Christmas.
Tip for consumers:
It is unfortunate that I had to go to the lengths I did for them to replace the item.
Products used:
They replaced my lost necklace and I am happy
Kyssandra C.'s review of Oak & luna earned a Very Helpful vote
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I own six pieces of O&L jewelry with another on the way. Three are pictured. Some are gold...
Ordered 2-Name Necklace. Stated 14" was most popular. Sadly too tight, + when wearing names flip...
Hi Kyssandra,
Thank you for your feedback.
We are really sorry for the inconvenience this order has caused to you. However, please note that the address the order was sent to was the address you gave to us when you placed the order, and we sent the order to this address.
Our team is currently reviewing your case, and one of our colleagues will be back to you in private email.
Kind Regards,
Oak&Luna Customer Service Team