Kenneth g.

I just received an order I purchased online at Cabela's and the item looks used with all the dings and scratches. It is a flashlight and the chrome coating has been peeled off. One of the flaps of the box had been ripped off too. All the signs indicate that this is a used product. Don't they at Cabela's check the condition of the item before sending them out?
I considered exchanging the item at the website but the following instruction made me not to bother with the hassle and keep the defective item and don't sweat getting a replacement.

"Thanks for your interest in exchanging! The fastest way to facilitate an exchange is to have a return label issued and use it to return your item. As soon as the label is scanned by FedEx a refund credit will be issued. Then simply place a new order for the item you want in exchange."

I paid $5 for shipping on a $25 item and in order to get the replacement, they have to issue a refund first and then I would need to place another order which would cost me another $5 shipping!

This is a joke and I will never shop at Cabela's again.