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Kyle s.

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1 Review by Kyle

Factory Authorized Outlet

  • Factory Authorized Outlet

“Item received not as described”
2/1/17

I ordered a 12 inch metal sheer that only cut 11 inches of product. When I called to return the item they told me that I would have to pay for my own shipping of the returned item, 40$ due to the items size and weight. They then failed to tell me that out of my return they would deduct the shipping of the item when they sent it! They deducted 57.90$ from the refund for shipping! Minus personal expenses on shipping I got back 42.10$ for a 140$ item that I never used due to a poor description! Very disappointed in the results of this transaction.

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