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I booked with them and it's costing me more to cancel my flight with them $150 vs $60 from the actual airline. On top of that they have told me 2 times that the refund has been processed, 30 days still nothing. Its almost impossible to get on the line with them. NEVER USE THEM, DOUGHY SCAM! I've done emails and phone calls and still nothing!
Kyaw A.'s review of Travelgenio earned a Very Helpful vote
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I bought ticket with insurance and I broke my leg, i have dr reports everything and I applied...
I bought two tickets and travel insurance in November for a trip in April through Travelgenio. My...
You can find all the procedures and info in the following link. Regards
http://uk.travelgenio.com/pages-information-regarding-covid-19-coronavirus