A terrible, disappointing experience. No tracking updates for 3 days after the item was dispatched. I send a question online and never get an answer. Then suddenly I get information that it'll be delivered on the following day. Not bad, a rather good surprise, heh? Nope. The item not only is not delivered but the tracking still hasn't been updated so it says the item will be delivered today even though it's 11:30pm and I'm chilling in bed. Or I would be, weren't I so utterly disappointed.