Krystyna J.

I received order on May 20,2022. Why can't I "open a case" with Etsy now or write a review / "leave a review on 07 July, 2022" /?
The BnhStone seller does not answer my objections, questions and requests for clarification of lies that he used to sell this item.

Another thing:
I haven't received my order # *******863. Curier UniUni on December 27,2021 left the parcel in the hall of the building but someone simply stole it, which I found out much later, when I started demanding the order.
The conversation explaining what happened lasted a long time, with the seller and the UniUni company. The term "open a case" has expired, the seller and the courier company do not respond to my requests for reimbursement of the costs of an unrealized order. What can I do?

*******@etsy.com:
"This is not a monitored inbox. If you're looking for support from Etsy, visit our Help Center. If you have item or order questions, directly contacting the buyer or seller on Etsy is the best first step.".
I have contacted the sellers many times. Without result. So who can help me?

On January 18,2022 I get from Amazon.ca e-mail:
"Your Prime membership will not renew
We are confirming that you have turned off your auto-renew setting. Your Prime membership will not continue"
But on February 17,2022, an amount of $ 9.19 was charged from my NBC credit card as Amazon Prime Membership
I did not use my Prime membership benefits during this period but they charged $ 9.19.
I have asked for this amount to be canceled many times. No reaction. This is how the customer is treated.
For this and other reasons, I very rarely buy from Amazon.ca. Often times, only I am forced to buy there because only Amazon claims the right to sell certain items that you will not buy elsewhere.
A financial tycoon who treats the customer as an object.

Customer support: *******@amazon.ca does not work: "Please do not reply to this e-mail, as we are not able to respond personally to messages sent to this address".
So there is no customer service. Nobody takes any responsibility. Is it normal?