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Kristi G.

Contributor Level

Total Points
85

1 Review by Kristi

  • ZOZI

5/2/16

TERRIBLE EXPERIENCE - DO NOT USE THIS COMPANY! We use ZOZI for reservation booking for our business. The old system we used was bought out by ZOZI and we were forced into switching to them. In addition to them jacking up the price (from $40/month to $300/month), they also managed to screw up most of our reservations that they transferred over. On top of that it has been over a week using their services and they should have disbursed several thousand dollars to our account so far and we have gotten nothing. After sending several emails since last Friday, I finally called them on Monday afternoon and was told they wouldn't fund us until after the events actually took place and that was stated in my contract. You better bet I read that contract top to bottom and it DOES NOT state that. In fact, it states disbursements should be within 2 days. Now I am waiting for call back from someone, but it doesn't seem like it is going to happen anytime soon - they have my money AND my customer's money, why would they bother calling back?!

Tip for consumers:
DON'T USE THEM

Service
Value
Quality

Kristi Has Earned 5 Votes

Kristi G.'s review of ZOZI earned 5 Very Helpful votes

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