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g g.

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Experience: Travel

Member since June 2017

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1 Review by g

1- Took 2 hours of 1-1 support to set up my business- so far so good. Offered 3 month trial period. Complicated, but I had good help

2- Got 3 bookings for memorial day weekend!

2.5- Discovered my customers were being charged huge booking fee, in addition to my fee

3- Difficult to communicate with customers. No contact list. No app.

4- Difficult to view calendar. No weekly manifest report.

5- One customer wanted to cancel. It took me 2 weeks to get an answer from tech support about how to do this. The answer was a link to their instruction manual. Which I couldn't find by searching myself. Had to wait for their link. Later I discovered the customer wasn't billed in the first place, so there was nothing to refund...

6- One of my customers trashed the place. Burned my building supplies. No response from Zozi. No Accountability

7- Discovered I have been paid for just 1 of my 3 bookings, 3 weeks later

8- Waiting for response...


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