Kristen S.

I signed up for a $2 two week trial to help me wrote a few cover letters, and when the trial was up I did not use the site anymore. Two months later I was charged 36$ which was all of my grocery money that I had left. I talked to their customer service and it turns out I had to cancel the subscription instead of it automatically cancelling, which in my opinion is a sneaky underhanded practise, however their customer service representative helped me get the two months subscription back quickly and kindly. 5* for the people who work there but 1* for the company's practises!