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I used this as it was suggested for veterans as a free tax site. Now reading reviews after, I should have double checked. They're telling me one of my questions is incorrect. I've double checked. When I go in they ask if I want to upgrade as the upgrade can figure it out for me. It already cost me 15$ for the free service. Like 15 isn't a big deal but it's the point. State that ahead of time. Now trying to strong arm me into paying more, I'm going to request a refund and go elsewhere
K R.'s review of FreeTaxUSA earned 6 Very Helpful votes
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I have done my taxes for years on turbo tax. Last 2 yrs I used Free tax USA. Both times delayed...
It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I...
Hello K.R. We are very sorry that you have had trouble with our service. Our Customer Support team would be happy to help you with the alert you are receiving. You can contact our support team from within your account for no additional fee. Please log into your account and select "Support" to send us a message.