K P.’s Reviews of Caring.com & more

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Caring.com

Senior Housing

“Consider a lawsuit against "caring.com"”

4/28/16

Very serious concerns about "caring.com". Important, accurate information posted on that site (and they refused to post it) and the attempted post was based on personal experience and facts easily and PUBLICLY noted about a horrible nursing home and instead, they kept posting more and more good reviews of the horrible nursing home where an elderly person was actually abused and it was even caught on camera. I am hoping that people will join and get a class action lawsuit against them. They can claim their "policies" but that does NOT mean they should post in ways that eventually show in total, MISLEADING information, when it also includes NOT posting more of the negative posts and posting more of the positive ones. I have seen them fight and fight to keep an accurate negative review OFF the site and instead keep posting good reviews making a nursing home with a very poor history sound good.

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Thank you

Denise G. – Caring.com Rep Over a year old

Hi K P., Caring.com publishes consumers' negative reviews that meet these Review Guidelines: https://www.caring.com/about/review_guidelines You referenced that there is some "misleading information" on our website -- please do contact community@caring.com and tell us exactly where on our site you're seeing that information and why it is factually inaccurate. If you're referring to other consumers having a positive opinion of the nursing home you consider "horrible": each reviewer has and is entitled to his/her own opinion. We don't take down a positive review due to a different consumer having a negative review (or vice versa: we don't take down a negative review because other consumers had a positive experience/review). Each review is judged on its own merits against the guidelines. If you think a positive review currently published on our website doesn't meet the review guidelines: please do let us know which review and provide to us the substantiating information you have to support that opinion/allegation. We don't want inaccurate reviews in our directory, and will follow up to re-evaluate any reviews as needed. Thanks!