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Kim M.

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1 Review by Kim

GlassesUSA

  • GlassesUSA

“HORRIBLE Customer Service!”
11/3/23

I ordered contact six weeks ago, and I still have not received them. I also do not have an expected receipt date for them. Customer Service is awful. You cannot talk to anybody just get AI nonsense. Claims they will email you with update but they don't. No call back from supervisor as requested and still no idea when I will get my contacts but I was charged for them! Don't buy from them!

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Helpful  (1)
Thank you
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James S. – GlassesUSA Rep

Hi Kim,

We are sorry to see there was trouble with your order. We've contacted the relevant teams and have been updated that your new shipment is out for delivery. Please refer to your email for further updates.

Thank you for shopping with us, and we apologize for any inconvenience.

Sincerely,
GlassesUSA.com

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