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First off - be prepared for a long wait if you order here. By the time the clothes arrive they are no longer in season - in fact I had usually forgotten I ordered them! Quality and fit is seldom as described, and customer service is just a mess. Returns are almost impossible. My suspicion is most of these clothes come from China - which accounts for the differences in fit, quality, and inability to return. Prices are high for what you get. STAY AWAY!
This site has been a nightmare. I spent over $100 only to wait months for my order, then to find out the quality and sizing, color, etc. of the items was misrepresented. You CAN'T RETURN THESE BAD ITEMS unless you want to pay big bucks out of pocket to surface ship this crap back to China. Wish I had come here first before ordering.
Tip for consumers:
Run fast. Try Zulily or a more reputable site where you have good customer service and the items are as represented.
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I purchased a rug on during Black Friday (11/20). I have family coming over for Christmas along...
Dear Kim.,
We would like to start off by telling you that we are so sorry about your problem.
We really want to work with you to make this right.We have send detailed information to
ke***@kevinmeyer.com.
Thanks for your time.
We are waiting for your reply.
Zaful Customer Service