I ordered without realizing that good cane from China (my mistake). Items came and easy smaller than expected, maybe three sizes smaller. So I wanted to return them, sent the emails before they even responded. They offered 25% refund if I agreed to keep the items and then reluctantly email return address as I refused to keep clothes. Mailed items in early Sept and today Jan 27,2020 they arrived back. I have since learned that they just refuse package. So I paid $150 on clothes then $60 on postage =$210 out of pocket!