This company not only set up a fraudulent sale by Dowan dinnerware there was no tracking on sales or refunds. I was left to hunt down what happened to my order, why it was not refunded (or any notification) from Bonanza. It took me over 6 months to track down my own refund, that Dowan was never going to send. The product never left the warehouse and no one followed up with a refund or inquiry when I was seeking resolution. Why even have a company like Bonaza? Waist of time.