Their site said there was a problem with my card so I tried a different one. It said it would not go thru, maybe my address did not match. I went out of it and tried again and it went thru. They charged one card twice and another once. They ALL DID go thru. Forget trying to call. I waited on hold forever more than once and was hung up on. Now instead of enjoying my event, I'm going to take off half a days work to go by my financial institution to refuse charges and attempt to get my money back. They will get their tickets back because I will not be at any event with this type of association.