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Sarah N.

Contributor Level

Total Points
80

1 Review by Sarah

  • TicketFly

11/3/19

TERRIBLE CUSTOMER SERVICE AND THEY REFUSE TO FIX THEIR OWN MISTAKES. Ticketfly incorrectly advertised the event start time AND end time. So I show up at the scheduled start time and the headliner had already performed! THEN the show ends 2 hours earlier than scheduled and I'm left waiting in the cold for a ride for 2 hours on my birthday! Ticketfly customer service says they aren't responsible for any schedule changes and it's not their fault that they NEVER contacted me to tell me that the show time was not as advertised. They will lie to you and scam you out of your money and then refuse to fix it in any way! This turned into the absolute worst experience and a birthday nightmare I will never forget! :( AVOID AT ALL COST.

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