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I ordered about a month ago and I'm still waiting on my items. I'm not sure if I'm going to place the company at fault just yet but DHL is the slowest shipping service I have ever experienced and their updates are not accurate at all. It said my delivery would come a few days ago and I'm still waiting on it. I am supposed to go on vacation and I'm hoping I receive those items Soon. I decided to read some reviews and I'm very worried about if I'll be receiving my items and if they'll fit and what kind of condition they will be in sometimes the cheapness of the site may not be worth paying for quality things that will get delivered on time.
Kimberly Y.'s review of Rosegal earned a Very Helpful vote
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Kimberly,
We are sorry to hear that you are having issues with regards to your delivery status.
With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online.
We have sent you the tracking information and a solution to your account. Please login to check your ticket and reply us.
If you have any more questions about your order status please contact us via our Support Center.
Many thanks,
Rosegal Customer Service Team