Item was not as pictured, very yellow, not beige as in the description. Trying to return my item, link to initiate a return doesn't work. Logged out and in again, it just keeps taking you back to the order screen after clicking the return option. So I had to call customer service, still on hold after an hour. No email option, no return phone call option and only one music line that keeps repeating every 60 seconds, horrible! They make it very difficult to return anything as they don't want you to do. STAY AWAY! I will NEVER order from them again, not worth my time or their overpriced items.