Everything is cheaply made. I bought a blue mermaid dress and its just cheaply put together. For $20 its not worth it. My sister could have done a better job and she doesn't know how to sew. I'm actually considering tearing apart this dress and turning it into a pillow for my daughter that is just how cheap the fabric is. I also bought a watch from rosegal and it just looks like someone colored it with a sharpie. Everything is cheaply made. I could go to hair store and buy better jewelry. I'm waiting on my purse to arrive still, can't wait to see how cheaply put together the purse is. I'm not going to be buying anymore stuff from this store I am really disappointed. My dress sucks, doesn't look anything like the picture, cheap, fabric, terrible sewing job, my watch looks like its been colored by a sharpie. Very disappointed. If I could give no stars I would.
I am aftaid there is some misunderstanding between us. We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best regards,
Rosegal Customer Service