Requested a ride on my Uber app on July 3 from Eden Prairie, MN to Minneapolis, MN. The first driver went to the wrong location and didn't bother trying to contact me to see why I wasn't there; for this I was charged a $5 cancellation fee. My daughter looked at the app and noticed it said that my request hadn't gone through. She sent a new request and for some reason I was charged another cancellation fee, this one was for $6. The driver who did finally show up 30 minutes after my initial request charged me $60 for a 19 mile trip. For the return trip I tried Lyft and not only did the driver show up within 5 minutes of my request, he also only charged me $18.60! Guess which service I'll be using from now on and recommending to my family and friends? Hint: it's not Uber.