Kim B.

My experience was the same as Bryan. Ordered on a Sunday night at 8pm. Cancelled 6 mintues later for a refund because they state it takes 6 to 7 weeeks for a birth certificate after you pay. When I emailed customer service some $#*! name Tim stated no refunds, read the fine print and he personally put a stamp on the letter and handed it to the mailman. Really on a Sunday. When I advised him of his lie he responded oh yeah didnt realize it was ordered and cancelled on a Sunday. I told him I was contacting BBB he said go ahead they are a non profit and what they says has no regards to his company. DO NOT USE THEM