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Khristin C.

Mobile Alabama

Contributor Level

Total Points
162
0
1

2 Reviews by Khristin

ConnectNetwork

  • ConnectNetwork

“Went up almost double without any notice or explanation”
8/25/23

For as long as I can remember it has been 2.40 for a 15 min call plus tax per call on top of a 3.20 cent fee that is taken out of each deposit which is already too much but I am now paying 3.70 per call plus tax on each call and never got a notice that rates were going up. It just started out of knowhere without notice or anything. This is not right and they shouldn't be allowed to raise the rates that much more but they should have to give notice to customers before they add funds.

Tip for consumers:
Contacted them 3 times by and no response.

Products used:
Advance pay phone service

Service
Value
Quality
ConnectNetwork product 0
ConnectNetwork product 1
  • Comments (0)
  • 2.1K Views
Helpful  (1)
Thank you
GMX

  • GMX

“Locked out of account”
5/19/23

Locked me out and said that it was permanent and nothing I can do so I am not able to get into my accounts that I have money on and I am so frustrated

Service
Quality
Helpful  (1)
Thank you

Khristin Has Earned 2 Votes

Khristin C.'s review of GMX earned a Very Helpful vote

Khristin C.'s review of ConnectNetwork earned a Very Helpful vote

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