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Customer service has gotten worse and worse through the years. Used to be an amazing product with great service, now you're lucky to have something handled within a few days
I've used their managed Linux admin services and they always took care of everything mostly even before we even noticed any issues
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Hi Kevin,
We're so disappointed to hear that our support is not meeting your needs. We'd like to talk to you about your experience and see what we can do to make things right. We'll be sending you a private message requesting more information. We look forward to speaking with you soon. Thank you.
Erinn
Customer Advocate at HostGator