Kevin K.

I ordered a guitar from these guys, long story short, they shipped it to the billing address rather than the shipping address. I notified them immediately after receiving the confirmation e-mail, they said it was too late to change it. The guitar arrived, I tried to get a label to send it on to where it was supposed to go in the first place, they said they couldn't do that, it would need to be returned. I asked for a return label, they told me since nothing was wrong with the guitar, I'd need to pay the postage to have it returned, which was around $100. I ended up selling the guitar and ordering from another company. Absolutely the most disorganized group I've ever dealt with.