Pros: Resume templates are good. Relatively easy to use to quickly create resumes. Keyword suggestions.
Cons: Predatory pricing and software scheme - They bill they you $40 per month after the 14-day trial for $1.95 for but they tell you this up front. But the $1.95 gives you full access to export your files as a Word document.
So then you just think, I'll make a few resume variants, export them to Word and then tweak them there. Sounds fair.
But unfortunately, after you've spent hours on fine tuning your resume and export it to word, you immediately notice that nothing can be changed without screwing up the formatting as the software exports each individual element as an object.
So basically now you're stuck editing within Liveplan and waiting for them to bill you an insane amount.
I contacted customer service and they refused to refund any money and offered me a hack excuse that it is not faulty software and could be the result of many other factors. In any case they offered to manually format the resume for me and I'm now waiting on that.
Best of luck all.
Hi Kevin F.,
I’m very sorry that you have had this experience with our service. I would appreciate if you would contact me directly with the email address you used to create your account so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer