KENNETH W.

I recently bought a set of Srymour Duncan "Texas Hot" Antiquity series pick ups for a Fender Strat from this "shiesty" company under their "pay as you play" program. This product was advertised and sold as "new", and described as a "warehouse reseal". But, upon taking this set to a local luthier to be installed, he found that the neck pick up was, not only defective and did not work, but used! It showed evidence of shrink wrapping over a splice on the black lead. Zzounds purposely and knowingly repackaged a used and defective pick up and sold it as new! Now, their so called customer service is putting it all off on me, and telling me I have to go through Seymour Duncan's warranty process. Zzounds is taking no responsibility for their deceptive business practices. My advice? Stay away from purchasing anything from this "fly by night" company...you're taking your chances if you do