Kenia V.

I have purchased one fireplace in 2021, and the item was sold even though it was out of stock, so i cancelled the purchase. The problem is that I financed it using Easy Financial, and I have already paid for the delivered products, however, they keep deducting from my bank account every month. I've sent at least 4 e-mails to Wayfair and Easy Financial and I did not get an answer. Terrible customer service, selling an out of stock product and deducting from my account every month even though i already paid the full price. They ignored all my attempts of contacting them. I do not recommend buying on Wayfair and I would not like anyone to be experience that level of disrespect.