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Kendra C.

Contributor Level

Total Points
162

2 Reviews by Kendra

  • Ashley Homestore

9/4/21

We saw a great deal on a couch in an ad. When we got to the store, the manager would not honor the ad, saying it was a mistake. We even found more copies of the ad in the front of the store.

  • LightInTheBox

2/16/17

**Amended review. After posting on this site, Fabio from Light in the Box contacted me. While the ship date is still 3/2, they offered either a full refund +5% more, or refunding the shipping and 15%. The refund came quickly. If the product comes in time for my event, I will be more satisfied.

I ordered dresses on January 18th. When checking the status, was told they'd be shipped by 2/16. Double checking a couple days ago, they now said 3/2.
When I questioned their delay, the reply was "Read the previous response carefully"
They are not working to resolve my issue and stand by their original response!
Do NOT buy from this site, especially if you need to product by a certain date!

Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Dear Kendra,
This is supervisor Fabio. Your order is still in processing, as the dresses you purchased are not in stock but being tailored on request.
But please don't worry, I will be happy to help you at this ticket: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14760021
Thanks

Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Dear Kendra,
This is supervisor Fabio. I apologize for such a misunderstanding. Your order is still in processing, as the dresses you purchased are not in stock but being tailored on request.
But please don't worry, I will be happy to help you at this ticket: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14760021
Thanks

Kendra Has Earned 2 Votes

Kendra C.'s review of LightInTheBox earned 2 Very Helpful votes

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