Kelsey Z.

I wouldn't even give a star if I didn't have to, but it makes me. We live out in the country and our package was put into a clear plastic bag (not tied) and thrown across the street in the ditch by our mailbox. Our house is set back off the road 250+ feet and I would have never seen it if the wind wasn't blowing the plastic like crazy. The customer service informed me it was their drivers call to make. Yet my 2006 honda crv made it up the driveway fine, so I call bull$#*!. And Fedex never had any issues.