Kelsey W.

I would give zero stars if I could. Lack of communication meant that I missed a meet and greet with the bands because I was never given any information outside of what time the doors opened for VIP tickets. When my friend and I emailed to discuss what had happened and ask to be refunded the difference (not even a full refund), we were met with a rude, disrespectful customer service agent who, in as many words, told us it was our fault because we didn't read the website. The one with no information about the start and end time of the meet and greet. Will not be giving my business to them again. If you value your money and concert-going experiences, don't buy from them.